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At Central Vintage Jewellery, we do not offer personal layaway plans or reserve items. However, we do provide a range of flexible payment options to help make your purchase as convenient as possible.

We accept Klarna, Clearpay and PayPal, all of which offer the option to spread the cost of your purchase, subject to their own terms, conditions and eligibility criteria.

As each piece in our collection is unique, all purchases are made on a first-come, first-served basis. If you’ve found something you love, we recommend completing your purchase promptly to avoid disappointment.

If you have any questions about our payment options, please don’t hesitate to get in touch – we’re always happy to help.

All of our jewellery is carefully hand-selected from reputable sources and we make every effort to identify and accurately describe the gemstones within each piece. Every item is assessed using a professional Presidium Gem Tester and carefully reviewed by our experienced jeweller. Where appropriate, we also seek the opinion of trusted gemstone specialists to help verify our findings.

Synthetic Sapphires and Rubies were widely used in fine Art Deco jewellery and are an authentic feature of many original period pieces. They should not be confused with paste or imitation stones, as synthetic gemstones share the same chemical composition and physical properties as their natural counterparts. Whilst every effort is made to identify natural, laboratory-created and treated gemstones, some cannot be conclusively identified without advanced gemmological laboratory testing. We are committed to being honest and transparent and will always describe each piece to the best of our knowledge using the expertise and information available at the time of assessment.

We are pleased to offer a professional ring resizing service at a very reasonable cost so If you’ve found a ring on our website that you love but it isn’t quite your size, please get in touch. We’ll be happy to discuss your options and offer our honest advice on whether the ring can be safely resized.

Many antique and vintage rings can be resized, although this will always depend on the design, age and condition of the piece.  As each antique and vintage ring is unique, resizing costs are quoted on an individual basis depending on the work required. If you know your ring size, please let us know when you contact us. You are also welcome to use our printable PDF ring size guide as a helpful reference. Please note that this guide is intended for guidance only and should not replace a professional fitting by a jeweller.

Our typical turnaround time is approximately 2 weeks, although this may be slightly longer during busy or holiday periods.

We do not charge for resizing until the work has been completed. Once your ring is ready to be dispatched, we will issue a separate invoice covering the resizing cost only.

As ring resizing is carried out specifically at your request, the resizing charge is non-refundable once the work has been completed. If you have any questions or concerns about your purchase, please contact us and we’ll always do our very best to help. Every situation is considered individually, and customer satisfaction is extremely important to us.

Please don’t hesitate to get in touch before placing your order if you’d like to discuss sizing or whether a particular ring can be resized. We’re always happy to help.

Yes, all rings are presented in a branded Central Vintage Jewellery box.

We are pleased to offer FREE worldwide shipping on all orders. We ship internationally using fully tracked delivery services, selecting the most appropriate carrier for your destination to ensure your jewellery arrives safely and securely.

A Note for Our U.S. Customers 🇺🇸

A U.S. import tariff currently applies to goods entering the United States. In the interests of transparency, this charge is collected at checkout and paid in advance using Royal Mail’s “PDDP (Delivered Duties Paid)” service. This means there are no unexpected tariff charges to pay on delivery, helping your purchase arrive as smoothly and efficiently as possible.

At Central Vintage Jewellery, we want you to be delighted with your purchase. If, for any reason, you decide your item is not quite right, you may return it in accordance with the policy below.

Returns

If you change your mind, you have 14 calendar days from the date you receive your order to notify us that you wish to return your item. Once you have notified us, you then have a further 14 calendar days to return it.

If you believe there is a problem with your purchase, we kindly ask that you contact us within 3 working days of delivery so we can help resolve the matter as quickly as possible.

To be eligible for a refund, the item must be returned in its original, unworn and unaltered condition, together with any accompanying documentation and presentation box supplied.

Returning Your Item

Please contact us before returning your purchase so we can provide full return instructions.

For your protection, all returns should be sent using a fully tracked and insured postal service. Within the UK, we recommend Royal Mail Special Delivery. A valid tracking number must be provided.

For returns from outside the UK, parcels must be clearly marked “Returned Goods to Sender” to prevent customs charges. Any customs duties or import fees incurred due to incorrect customs declarations may be deducted from your refund.

Unless the item is faulty or has been incorrectly described, the customer is responsible for the cost of returning the item.

Refunds

Once we receive and inspect your returned item, we will process your refund within 5-7 working days using your original payment method.

At Central Vintage Jewellery, we offer a range of secure and convenient payment options to make your shopping experience as smooth as possible.

Accepted Payment Methods

• All major debit and credit cards via our secure online payment facility.
• Klarna, Clearpay and PayPal, all of which offer flexible payment options to help spread the cost of your purchase.

Important Information

• Payments must be made in full at the time of purchase unless using a flexible payment provider.
• Klarna, Clearpay, and PayPal terms and conditions apply when choosing these payment options. Please review their policies directly for more details.
• All transactions are processed securely, and we do not store or have access to your payment details.
• We do not offer layaway options or reserve items.
• By completing a purchase on our website, you agree to these terms and conditions. If you have any questions regarding payment options, please contact us before making a purchase.

At Central Vintage Jewellery, we take online security seriously to ensure a safe and secure shopping experience for our customers.

SSL Encryption for Secure Browsing

Our website is protected by SSL encryption – you can verify this by checking our URL, which begins with “https”instead of “http”. The “s” stands for secure, meaning all data transmitted between your browser and our website is fully encrypted and protected.

Your Personal Information is Safe

We understand the importance of online safety, which is why we do not store any personal payment details. All transactions are securely processed through Stripe and PayPal, two of the most trusted payment gateways, ensuring your sensitive information is handled with the highest level of security.

Shop with confidence knowing that your details are protected every step of the way!