Frequently Asked Questions
We recognise the importance of shopping safely online therefore we do not store any of your personal details online.
Our website is safe and secure and all payments are handled via Paypal.
Payment via paypal is the safest and easiest method in order to complete worldwide transactions.
Our policy is FREE Worldwide Postage.
We respectfully ask that any item being returned back to us are done so via a trackable method and a relevant tracking number is provided.
We are happy to give our expert opinion on whether a specific ring can be sized or not. It’s useful at this stage for us to know your ring size so do please feel free to use our PDF guide shown opposite. Please note: This is intended for guidance only and should not replace a fitting by a jeweller.
We do offer a limited re-sizing service if you should need it, but we would always recommend speaking to a local jeweller where this can be done on site and on an individual basis as we all wear our jewellery differently.
Some people, (like me) prefer quite a snug fit alternatively, if the ring is being worn against another – it may need a little more play. This is always best done on site where you can get the exact fit you prefer.
We always try to be as flexible as we can and always try to help where possible.